Avocado is now available for iPhone, Android, and via our free web app

Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

forgot password

Vaishnaa Feb 11, 2013 06:41PM PST

I forgot my password. please help!

Up 10 rated Down
Katie Feb 11, 2013 07:00PM PST Avocado Software, Inc. Guacamole Engineer

There are a few ways to reset your password:

1) Ask your partner what the password is (if you have already linked to them)

2) Sign in with your email, and click the “forgot password” button on the sign in page

3) Follow this link to change your shared password:

http://support.avocado.io/customer/portal/articles/571169-how-do-i-change-my-shared-password-

Please let us know if you are still unable to set a new password.

Thanks!

Up 8 rated Down
Roxane Feb 16, 2013 04:52PM PST
?!
Up 1 rated Down
Roxane Feb 16, 2013 04:59PM PST
I forgot my pasword ans my boyfriend didnt know it yet ....
Up 1 rated Down
Jenna Bilotta Feb 17, 2013 09:57AM PST Avocado Software, Inc. Guacamole Engineer

Please follow the steps above to reset your password. Thanks.

Up -3 rated Down
Kimberley Feb 19, 2013 01:36AM PST
How i can change my boo?
Up 3 rated Down
Katie Feb 19, 2013 10:39AM PST Avocado Software, Inc. Guacamole Engineer

Go into the web app at avocado.io/login , click the settings page, and click the “change partner” link. You can change your partner’s email address there.

Thanks.

Up -3 rated Down
anthony Feb 24, 2014 11:47AM PST
Forgot shared password
Up -1 rated Down
Rachel Feb 24, 2014 12:01PM PST Avocado Software, Inc. Guacamole Engineer

To reset your shared password, go to https://avocado.io/reset from a web browser

Up 0 rated Down
Mari Sep 19, 2014 05:44PM PDT
When I reses the password does it send a mail to both users? URGENT
Up 0 rated Down
Chris Sep 20, 2014 09:12AM PDT Avocado Software, Inc. Guacamole Engineer

yes. it sends a mail to both users, but doesn’t contain the actual password. The mail says :Your avocado account password has been updated"

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
support-tracking@avocado.io
http://assets02.desk.com/
false
avocado
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete